Sidekick: Remote Help That Starts Without a Human
A technician alone on a job with something they have never seen before. Sidekick puts an AI on the glasses they own, and calls a human only when it has to.
15 posts since 2016
— 2026
— 2025
— 2023
— 2022

In a hongi, foreheads press together and breath is shared. You cannot do that with a hologram, unless you bolt an actuator to the headset.

Getting a breast tissue model out of the solver and onto a silicone phantom on a desk, seen through a HoloLens 2, and making it stay there.
— 2021

A low-poly golden retriever that lives in your room instead of on a screen, built to find out whether a virtual pet stops feeling like software.

Four ways to show somebody how to service a motorcycle engine, compared head to head. A recording of the instructor beat all of them.
— 2020

An art installation that uses XR to seat strangers from different cultures at the same table, because the medium is a headset but the aim is real encounter.

Every visual cue fails the moment the thing you need is behind you. Putting the remote expert's voice in 3D solved what the visual work could not.

Eight depth cameras and a study built to separate eye gaze from hand gesture instead of shipping them as a bundle. The answer was not the expected one.
— 2019

A kitchen table in New Zealand and a question from artist Mairi Gunn: can XR help strangers from different cultures actually meet?

Four depth cameras stitching a live 3D model of a room, so a remote expert can walk around your workspace instead of watching video of it.
— 2018
— 2017
— 2016